Return Policy

Last Updated: August 4, 2026

At TemporarySale, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help. Please review our return and refund policy below.

1. Return Eligibility

You may request a return within 30 days of receiving your order.

To be eligible for a return, items must:

• Be unused, unworn, and unwashed.
• Be in their original condition with all tags attached.
• Be returned in the original packaging whenever possible.
• Not be marked as Final Sale or Non-Returnable.

Items that do not meet these conditions may not qualify for a refund.

2. Non-Returnable Items

The following items cannot be returned unless they arrive damaged or incorrect:

• Final Sale items
• Gift Cards
• Personalized or customized products
• Intimate apparel, underwear, swimwear, and socks (for hygiene reasons)
• Products showing signs of wear, washing, or alteration

3. Return Process

To initiate a return:

1. Contact our customer support team at temporarysale@outlook.com.
2. Include your order number and the reason for your return.
3. Our team will provide return instructions.
4. Ship the item(s) back according to the provided instructions.

Please do not return any items without contacting us first.

4. Refunds

Once your returned item has been received and inspected, we will notify you of the refund status.

If approved, your refund will be issued to your original payment method.

Please allow 5–10 business days for the refund to appear in your account, depending on your payment provider.

5. Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please include:

• Your order number
• A description of the issue
• Clear photos of the item and packaging

We will review the case promptly and provide an appropriate resolution, such as a replacement or refund.

6. Exchanges

We currently do not offer direct exchanges.

If you need a different size or color, please request a return (if eligible) and place a new order for the desired item.

7. Return Shipping

Customers are generally responsible for return shipping costs unless:

• The wrong item was sent.
• The item arrived damaged or defective.
• The return is due to our error.

We recommend using a trackable shipping service, as we are not responsible for returns lost in transit.

8. Order Cancellation

Orders may be canceled before they have been processed or shipped.

If your order has already been shipped, it cannot be canceled and must follow the standard return procedure.

9. Contact Us

If you have any questions regarding returns or refunds, please contact us:

Email: temporarysale@outlook.com

Our customer support team aims to respond within 24 business hours and will be happy to assist you.